Refund Policy

Custom Orders or designs are not returnable and not refundable

Build On Demand Orders not yet put into production can be canceled or refunded. There is a 15% Cancel Fee

Build On Demand Orders in Production cannot be cancelled or refunded

Stock Items can be returned with prior authorization/approval. Returns must be requested and returned within 7 days of delivery. There is a non-negotiable 25% restocking fee for all stock item eligible returns.

All products returned must be unused, in mint condition.

Shipping fees are non-refundable. Shipping on any return must be paid by the buyer.

Shipping damages must be reported within 7 days of delivery with picture proof for consideration of any adjustments or replacements.

Updated 12/31/24